Official deletion URL: https://argussale.com/data-deletion/
1. Disconnect the platform in ArgusSale
- Sign in to ArgusSale as a workspace administrator.
- Open the channel or connection settings.
- Select the Page, OA, professional account, WABA, bot, inbox, website or other integration you want to remove.
- Choose “Disconnect”, “Unbind” or “Remove connection” and confirm.
- Check that the connection no longer appears as active.
Disconnecting prevents ArgusSale from continuing to use that connection after the platform processes the revocation. It does not automatically delete the business account, Page, OA, number or other asset on the third-party platform.
2. Revoke ArgusSale on the platform
For additional control, open the connected platform’s business integrations, authorized apps or security settings and remove ArgusSale. The exact menu name differs by platform.
- Facebook, Instagram and WhatsApp: remove the connected business integration or app in the relevant Meta settings.
- TikTok: revoke the app in the account’s connected-app or authorization settings where available.
- LINE and Zalo: revoke the channel/app authorization or replace the relevant access credentials in the official account console.
- Telegram, email and website chat: revoke the bot/inbox credential, disconnect the inbox or remove the website widget as applicable.
3. Send a deletion request
- Email [email protected] with the subject Data deletion request.
- Include the email address used for the ArgusSale account.
- Include the workspace name and the connected Page/OA/account name, if the request concerns a specific platform.
- State whether you want to delete one connection, your user profile or the full workspace data you are authorized to request.
- Do not send passwords, access tokens, verification codes or government identification unless we specifically request a secure verification method.
4. Identity and authority verification
To prevent unauthorized deletion, we may ask you to confirm control of the ArgusSale account, workspace email or connected business asset. A request for workspace-wide or customer data must come from an authorized business representative.
5. Data covered by an eligible request
- ArgusSale user-profile and workspace membership data associated with the verified request.
- Stored access and refresh tokens or channel credentials for the disconnected integration.
- Eligible connected-platform customer profiles, conversations and attachments.
- Eligible post drafts, schedules, publishing records and media references.
- Eligible campaign, contact and attribution records associated with the account or workspace.
6. Timing and lawful exceptions
We will acknowledge a valid request and delete or anonymize eligible data within 30 days after verification. Limited records may be retained where necessary for legal compliance, security, billing, fraud prevention, disputes, backups or the audit record of the deletion itself.
Removing information from ArgusSale does not delete information that remains independently stored by a third-party platform, a business customer or a message recipient. Requests concerning those copies must be directed to the relevant controller or platform.
7. Confirmation and questions
We will send confirmation to the verified requester when the deletion process is complete or explain any lawful limitation. Questions can be sent to [email protected].
8. Contact
Service operator: STARLINK MEDIA COMPANY LIMITED, enterprise registration number 2301220570
Registered office: 36A Nguyen Duc Anh Street, Dai Phuc Ward, Bac Ninh City, Bac Ninh Province, Vietnam
Company phone: +84 965 159 546
Privacy and deletion: [email protected]
Customer support: [email protected]
Platform review: [email protected]